Village Heating Limited

Village Heating was formed in 1992 to provide heating and plumbing services for social landlords, at its inauguration, the company set out its long-term strategy to provide an efficient, economical and effective service for its clients. In 1999, as an established company working for more than a hundred valued customers Village Heating was incorporated as Village Heating Ltd and became a dedicated specialist social housing contractor. By fully adopting the principles of rethinking construction set out in 1998 by Sir John Eagan, VHL has expanded its client base and have worked in more than 80,000 homes servicing appliances and, updating systems but above all, achieving best value for our clients. Having achieved the BS EN ISO 9001 in 2000 VHL has continued to improve both its processes and its performance.

In 2001 VHL was awarded with DTI Quality Mark for providing a quality service to our clients. Our Clients now include ALMO’s as well as the MOD; we have valued experience in working in partnership with our clients and operating on open book contracts. Through our innovative development we have designed an in-house IT Management System that helps us sustain our growth without compromising quality and has allowed us to be more efficient in our processes in delivering all the clients requirements, including Asset management, KPI’s
and whole life costing.

Latest News

OHSAS + ISO 14001 for VHL: VHL has achieved OHSAS 18001 for health and safety and ISO 14001 for our environmental management systems. ...

VHL wins DTI Quality Mark: VHL has been awarded with DTI Quality Mark for providing a quality service to our clients. Our Clients now ...

VHL Wins Certificate of ...: In 2006, VHL was awarded the Harrow Council’s Certificate of Excellence for our outstanding performance ...

Testimonials

" The engineer turned up on time, was well mannered and kept me well informed with everything that had to be done at all times."
– LBH Tenant, Jan 2005

" The engineer kept me well informed of the work he was doing & left everything tidy and clean afterwards. I am very pleased with the performance of the Engineer, God bless you, and I hope you continue to work this way."
– LBH Tenant, April 2005

" The Engineers are very good. Also the Girls when I ring the office for an Engineer. Overall, I would say the company is excellent." /

– AHA Tenant, June 2005

" The Engineer was well mannered and extremely helpful. He explained how everything worked with plenty of patience."
– PCHA Tenant, Sept, 2005

" The Engineer always arrives promptly and knows exactly
what he is doing at all times. All the Engineers I have had come out from Village Heating have been very satisfactory."
– PCHA Tenant, Jan 2006

" I was informed of my Annual Service by post well in advance. The Engineer carried out the service than asked if there were any other problems. He was very polite and courteous and conducted himself in a very professional manner."
– SBHA Tenant, March 2006

" The Engineer was clean and tidy and he explained exactly
what he was doing. I was very satisfied and I do not think you could improve the quality of your services. Thank you Village Heating."

– LBH Tenant, Nov 2005